If you feel your product is not worth than what you have been paid for, just return it and we will refund all amount "NO" question ask.
We do our best to make you satisfied with our products & services. All products must pass quality check and cross checked before shipping. But in certain case you need to Return or Replace the product, aspects need to be taken care of.
- NOTE : We are not charging any shipping cost. So if you are paying for returning charges that's mean it's not a bad deal.
- Return/Replacement & Refund are accepted only with in 10 days from the delivery date.
- The product must be returned in the original packing and should be as good as new with tags attached.
- Only defected items will be entertained for return and replacement.
- If we have made a mistake, we'll also refund the Shipping & Delivery charges.
- You need to send photo's of the defects prior to Return/Replacement.
- Products sold in SALE & DISCOUNT are Non-Refundable, unless the product is defected.
- Made to Measure & Full Customized Leathers are not refundable or replaceable.
HOW TO RETURN?
- First of all get an approval for Return/Replacement, Request Return email@example.com
- Please mention you name, order number & email address which is used to place order. If the product is defected, please send photo's of the defects.
- Our sales representative will get back to you within 24 working hours to serve you in the best possible way.
- We will provide return address, Once you get the approval for Return/Replacement. For your protection, when you are returning an item to us, we recommend that you use a recorded-delivery service.
- For any further queries, feel free to contact us at firstname.lastname@example.org
- Refunds will be processed within approximately 6 to 8 working days after we receive your return.
- Refund will be made to your original payment method i.e. PayPal or Stripe (PCI DSS v3.2)
- Shipping charges are non-refundable or credit card fees. They will be deducted from the total amount of your refund.